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Overview:
Joyent’s experience in cloud computing began in 2004, when it was called simply Infrastructure as a Service. Its thousands-strong clientele range from startups to Fortune 500s, including WaterCooler, LinkedIn, and Gilt Group, and hail from all areas of the globe. It claims to be the only “true on-demand cloud computing solution” with air-tight scalability and reliability. Another distinction that Joyent makes about its services is that while other cloud vendors focus mainly on hardware virtualization, Joyent seeks to amp up their application virtualization.
Joyent operates out of four data centers in the US.
Company Features:
- “Smart” Technology: SmartMachines, SmartDataCenter, SmartPlatform, SmartOS
- If Joyent has received certifications like SAS 70 or PCI, it’s not apparent on their site.
- Joyent Smart Architecture Methodology:
- Solution Definition
- Optional Existing IT System Inventory and Data Collection
- Solution Specification
- Flexible Solution Design and Development
- Solution Implementation
- Production Lifecycle (includes Application Delivery, Application Instrumentation and Monitoring, Performance Tuning)
Cloud Features:
- Technology stack designed for applications
- Simple and straightforward pricing—$125 per GB per month with CPU, CPU bursting, Storage, and Network included standard
- Persistent storage included
- Network transfer included
- Professional Services for scale and performance
- Available for licensing and as a packaged, private cloud offering through Dell
- Top of the line hardware and networking equipment
- Dedicated support for infrastructure issues
- Enterprise grade SLA
Summary:
The focal point of Joyent’s services is on providing customized cloud solutions for companies of all sizes and disciplines.
Reliability and Uptime:
Promise of continual, uninterrupted uptime and robust enterprise grade SLA guarantees.
Customer Support:
The Joyent SmartMachine (cloud computing) is basically priced and designed for people who know what they’re doing, which is essentially the disclaimer on their support page. Their Support Programs and Per-incident Support pricing boast some hefty numbers, and suggest that Joyent may not be the solution for just anyone who doesn’t have a designated and capable developer on staff.
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