| Overall Rating |    |
| Price | |
| Uptime | |
| Support | |
| Features | |
Overview:
The Rackspace Cloud Hosting can quickly scale to thousands of servers to make resources available as they’re needed. Rackspace Cloud hosting customers never need to worry about buying new hardware to meet increasing traffic demands or huge traffic spikes. With over 40,000 customers and a goal of 100,000 customers by the end of 2010 qualifies them for one of the best cloud servers out there.
The Rackspace Cloud Hosting can quickly scale to thousands of servers to make resources available as they’re needed. Rackspace Cloud hosting customers never need to worry about buying new hardware to meet increasing traffic demands or huge traffic spikes. With over 40,000 customers and a goal of 100,000 customers by the end of 2010 qualifies them for one of the best cloud servers out there.
Rackspace Cloud offers three hosting products: Cloud Servers for on-demand computing power; Cloud Sites for robust web hosting; and Cloud Files for elastic online file storage and CDN.
Features:
On-Demand Servers With Root Access, Scale Up & Down At Any Time, Open Source APIs, Pay by the hour for each instance, No long-term contracts—pay only for what you use, Bandwidth available for 7¢/GB in and 22¢/GB out.
Summary:
Rackspace Cloud Hosting is simple to set up… It’s as easy as 1… 2… 3…
- Step One: Build Your Cloud Server. Pull out your credit card, pick your server size and click ‘build’. It’s that simple.
- Step Two: Run Exactly What You Need. Ruby on Rails. Python and Django. PHP, Java and more – it’s your call. How about an application server? Apache, Mysql, Mongrel – Cloud Servers can run anything you need.
- Step Three: Scale to Meet Demand. Need a bigger server? Hit the upgrade button and resize instantly. Want to add servers based on
Click here to visit Rackspace Cloud Hosting
Reliability and Uptime:
Rackspace Has over 40,000 users across the world and have a 95.99% uptime.
Customer Support:
Rackspace prides itself on its Fanatical Support. They are always prompt to answer all tickets, emails, tweets, and texts. Voted top support in the industry by users
Coupon:
REF-YY to get $25 off the first month hosting bills
John says:
Been with Rackspace for a year and have loved their service. They have the best support on the planet. Getting our sites were a pain to get set up and didn’t work exactly how we wanted but we were able to get everything up and going. A+ customer service getting those all up and running. They are pretty decent as far as pricing goes and it’s a month-to-month contract so I’m not locked into a long contract like a lot of other hosting companies.
5th May 2010 at 1:23 am
Shaylene says:
In the beginning I loved Rackspace/Mosso Cloud and thought they were the best. But as time grew on my servers started going down all the time. Pain in the butt. Way over priced for how often they go down.
7th May 2010 at 10:16 am
Julio says:
Overloaded, slow machines, database servers going down, and a mediocre to poor control panel. Also, no Django, no Rails, no SSH, and no ability to brand the control panel for reselling hosting– which they’d been promising for over a year on their support forum.
13th May 2010 at 6:25 pm
Andrew says:
STAY AWAY from Rackspace. Uptime is terrible, upgrades take forever and usually get done incorrectly, and not to mention, the customer service people treat you like complete garbage.
If you’re thinking about hosting with them, definitely reconsider and go somewhere else.
4th June 2010 at 12:00 pm
Fernando says:
Easy to use. Create up to 50 servers. Fast to scale. Billing is reliable.
Support people answer questions by chat very fast.
Price is affordable
Yesterday I created 3 servers and they were up and running in minutes.
23rd June 2010 at 11:25 am
Jay says:
Our project required dedicated cloud server, so we thought it would be good to go with Rackspace – but it was a terrible experience for all of of our developers. Their, customer support is active, but the tech guys, never bother to solve the issue. We bought 3 cloud servers and used for 8 months and finally removed all of our projects from here.
I would like to tell the Rackspace people that their tech support is worst and their knowledgebase, on which they boast are not complete. We had a terrible time setting up the mail server and server goes down for no reason.
15th July 2010 at 12:18 am
Amy says:
Everything looks slick and professional on the surface, but in the end just about every site I have launched on CloudSites has caused customers to call me and complain about downtime and infrastructure errors (the infamous” No Suitable Node” error). They are not Fanatical about helping you get real answers back to your customers.
One ticket I had with them took 2 months to finally resolve: an entire month to convince them it wasn’t my fault and attract an intelligent tech by making a lot of noise, and another month for them to implement the patch that finally fixed it.
Almost every encounter with their support I have had has involved receiving duplicate “suggestions” on how to fix my own code with technicians ignoring the history of the problem and the possibility of it being a real cloud infrastructure issue.
If scalability is worth mysterious NSN errors that require you to audit and modify your code to conform to a mysteriously quirky infrastructure, by all means the Cloud is good for you. But don’t expect to get real help consistently unless you call in and repeat yourself and the phrase “this is unacceptable service” about 20 times.
22nd July 2010 at 3:34 pm
Trevor says:
At first we really liked Rackspace cloud but keep running into issues with them. The feature seemed like they were great except as we have discovered they don’t actually work well or in some cases not at all.
The first was that it took a week to fix an issue that was preventing the cloud server from communicating with one another, they could communicate with systems and server outside the cloud but not within the cloud. We had to answer the exact same questions about 5 times (everytime a different tech took the ticket) because none of them ever bothered to look at the ticket and read the outline of everything that had been tried and the results. Once we got some who knew what they were doing it only took about 15 minutes to fix the problem.
After that we asked about adding managed services to our account and they said they couldn’t do that and we would have to make a new account. Ok fine, new account seems like a silly thing to have to do to get managed services but what ever. So we ask them “How do we go about migrating the server over to the new account”, their answer, we can’t they don’t have the ability to do that yet. So basically if you sign up for a non-managed cloud server you can never upgrade to managed, which is not stated any where on their site that I could find.
Then there’s the scalability, which is generally one of the big points of going with a cloud server. Whether it works or not is like Russian Roulette. You start the process and if you’re lucky every thing scale up with no issue (which so far has never happened for us). The first time we tried to scale up it didn’t work because there wasn’t room in the huddle but they made room for it, ok not a big deal just a delay. The next time we tried to scale up on another server same issue again, no room on the huddle, but this time they couldn’t make room so we can’t actually scale up the server at all. What they told us to do was create an image of the server then make a new server which hopefully would be on a huddle with enough room (but there’s no way for you to check) then scale up that new server and change all your apps to point to the new IP. Except this won’t work for us because we can’t image the server as it is over their 80gb image limit for non-managed servers (which is why we had wanted to scale it up in the first place) and as mentioned before they lack the ability to upgrade to managed.
10th April 2012 at 11:35 am